You might be wondering what our LIFETIME Guarantee policy entails. It's really quite simple.
We've got confidence in the quality of our products and the trustworthiness and loyalty of our customers (family) that in the event that your product becomes broken through use, defective for any reason, or your dog eats it, we will replace it.
We ask for evidence of any damage for our own records, but simply just email us with the issue, and we will gladly ship out a new pair, free of charge.
Although this might mean that we're "giving away" free products, what we're really doing is putting our money where our mouth is when it comes to customer loyalty, and trust among the people we call our family.
If you have any questions, shoot us an email at firstname.lastname@example.org with the subject line "LIFETIME WARRANTY QUESTION."